Privacy policy

Privacy Policy

Last updated: August 22, 2026

Digital Tracker operates this website and online store, including all related content, digital products, features, tools, and services (collectively, the “Services”).

Our store is powered by Shopify, which helps us provide, manage, and improve the Services.

This Privacy Policy explains how Digital Tracker collects, uses, stores, and discloses your personal information when you visit our website, purchase or download a digital product, communicate with us, or otherwise interact with our Services.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you.

Depending on how you interact with Digital Tracker, we may collect the following information:

Contact Information

This may include:

  • Your name

  • Email address

  • Billing address

  • Phone number, where applicable

Payment and Transaction Information

When you purchase a digital product, we may process information related to:

  • Payment method

  • Payment confirmation

  • Order amount

  • Transaction details

  • Purchased products

  • Refund or cancellation requests

Payment information may be processed directly by Shopify or third-party payment providers. We do not necessarily receive or store your full payment card details.

Account Information

If account functionality is available, we may collect:

  • Username

  • Password

  • Account preferences

  • Saved settings

Digital Product and Order Information

We may collect information relating to:

  • Digital products you view

  • Products added to your cart

  • Products purchased

  • Download or access activity

  • Previous transactions

Communications

If you contact us, we may collect information contained in your message, including customer support requests, questions, feedback, or other communications.

Device and Technical Information

We may automatically collect:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Network information

  • Unique device identifiers

Website Usage Information

We may collect information about how you interact with our website, including:

  • Pages visited

  • Products viewed

  • Links clicked

  • Time spent on pages

  • Navigation activity

  • Cart activity

  • Purchase activity

2. How We Collect Personal Information

We may collect personal information from several sources.

Directly From You

For example, when you:

  • Make a purchase

  • Contact customer support

  • Subscribe to emails

  • Create an account

  • Complete a form

Automatically

We may collect information automatically through:

  • Cookies

  • Pixels

  • Analytics technologies

  • Browser and device information

  • Similar tracking technologies

From Service Providers

We may receive information from companies that help us operate our business, including:

  • Shopify

  • Payment processors

  • Analytics providers

  • Email providers

  • Digital delivery tools

  • Marketing platforms

  • Customer support services

From Business Partners

Where permitted by law, we may also receive information from advertising, analytics, or technology partners.

3. How We Use Your Personal Information

We use personal information only where reasonably necessary to operate, protect, and improve our Services.

Provide and Deliver Digital Products

We may use your information to:

  • Process purchases

  • Confirm orders

  • Provide access to purchased digital products

  • Deliver download links

  • Manage customer accounts

  • Process eligible refunds

  • Provide customer support

  • Maintain order records

Improve Our Services

We may use information to understand how visitors use Digital Tracker and improve:

  • Website experience

  • Product pages

  • Checkout experience

  • Digital products

  • Customer support

  • Store performance

Marketing and Advertising

Where permitted by law, we may use your information to:

  • Send promotional emails

  • Share product updates

  • Promote new digital products

  • Show relevant advertising

  • Measure advertising performance

  • Create audiences for marketing campaigns

You may unsubscribe from promotional emails at any time using the unsubscribe link included in our emails.

Security and Fraud Prevention

We may use personal information to:

  • Detect fraudulent activity

  • Prevent unauthorized transactions

  • Protect our website and customers

  • Investigate suspicious activity

  • Enforce our policies and terms

Communication

We may use your contact information to respond to:

  • Support requests

  • Product questions

  • Order issues

  • Refund inquiries

  • Privacy requests

Legal Compliance

We may process information where necessary to:

  • Comply with applicable laws

  • Respond to lawful government requests

  • Resolve disputes

  • Enforce agreements

  • Protect our legal rights

4. How We Share Personal Information

We may share personal information with trusted third parties when necessary to operate our business.

These may include:

Shopify

Our store is powered by Shopify, which processes certain customer and website information to provide ecommerce functionality.

Payment Providers

Payment providers may process information required to complete your purchase.

Digital Product Delivery Providers

We may use third-party tools or applications to securely deliver purchased digital files or provide access to downloadable products.

Service Providers

We may work with providers that assist with:

  • Website hosting

  • Analytics

  • Email delivery

  • Customer support

  • Fraud prevention

  • Marketing

  • Advertising

  • Cloud services

  • Store management

Legal and Business Requirements

We may disclose information where reasonably necessary:

  • To comply with law

  • To respond to legal requests

  • To protect our rights

  • To investigate fraud

  • In connection with a merger, acquisition, sale, restructuring, or similar business transaction

We do not disclose personal information for purposes unrelated to operating, improving, marketing, or protecting our Services except where permitted or required by law.

5. Shopify and Your Information

Digital Tracker uses Shopify to operate its online store.

Shopify may collect and process information about your access to and use of our Services to provide ecommerce functionality and improve its services.

Information submitted through our store may therefore be transmitted to Shopify and certain third-party service providers, including providers located outside your country.

Shopify may also process information independently in accordance with its own privacy policies.

You can learn more through the official Shopify Privacy Policy and Shopify Privacy Portal.

6. Cookies and Tracking Technologies

Digital Tracker and our service providers may use cookies and similar technologies.

These technologies may help us:

  • Keep the website functioning correctly

  • Remember preferences

  • Understand website usage

  • Measure conversions

  • Analyze store performance

  • Improve customer experience

  • Deliver relevant advertising

Depending on your jurisdiction, you may have the right to reject or manage certain non-essential cookies.

7. Marketing Communications

If you subscribe to promotional communications, we may send you information about:

  • New digital products

  • Special offers

  • Updates

  • Discounts

  • Educational content

  • Relevant promotions

You may unsubscribe at any time using the unsubscribe link in the email.

Even after unsubscribing from promotional communications, we may still send transactional communications relating to purchases, account activity, customer support, or important service notices.

8. Third-Party Websites and Services

Our Services may include links to third-party websites, applications, or platforms.

Digital Tracker does not control these third parties and is not responsible for their:

  • Privacy practices

  • Security practices

  • Content

  • Terms

  • Accuracy

  • Availability

We recommend reviewing the privacy policies of third-party services before providing personal information.

9. Children's Privacy

Digital Tracker is not intended for children who are below the legal age required to independently use online services in their jurisdiction.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us improperly, please contact:

contact@digitaltracker.store

We may take appropriate steps to delete the information.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no internet transmission, electronic storage system, or security method can guarantee complete security.

You should avoid sending sensitive or confidential information through unsecured communication channels.

11. Data Retention

We retain personal information only for as long as reasonably necessary for purposes including:

  • Providing purchased digital products

  • Maintaining transaction records

  • Customer support

  • Fraud prevention

  • Tax or accounting requirements

  • Legal compliance

  • Resolving disputes

  • Enforcing agreements

Retention periods may differ depending on the type of information and applicable law.

12. Your Privacy Rights

Depending on where you live, you may have certain rights relating to your personal information.

These may include:

Right to Access

You may request information about the personal data we hold about you.

Right to Correction

You may request correction of inaccurate personal information.

Right to Deletion

You may request deletion of certain personal information, subject to legal and operational requirements.

Right to Data Portability

In certain jurisdictions, you may request a portable copy of your information.

Right to Object or Restrict Processing

You may have the right to object to or restrict certain uses of your personal information.

Right to Withdraw Consent

Where processing is based on consent, you may withdraw consent at any time.

Withdrawal does not affect processing that was lawful before consent was withdrawn.

Right to Opt Out of Certain Advertising Uses

Depending on applicable law, you may be able to opt out of certain uses of personal information for targeted advertising, sharing, or similar purposes.

We may need to verify your identity before processing certain requests.

We will not discriminate against you for exercising your privacy rights.

13. European Economic Area and United Kingdom

If you are located in the European Economic Area (EEA) or United Kingdom, additional rights may apply under applicable privacy laws, including the GDPR or UK GDPR.

Depending on the circumstances, you may have rights relating to:

  • Access

  • Correction

  • Deletion

  • Portability

  • Restriction

  • Objection

  • Withdrawal of consent

You may also have the right to lodge a complaint with your local data protection authority.

14. International Data Transfers

Digital Tracker, Shopify, and our service providers may process information in countries other than the country where you live.

Where required by law, appropriate safeguards may be used for international data transfers, including approved contractual protections such as Standard Contractual Clauses.

15. Privacy Complaints

If you have concerns about how your personal information is handled, please contact us first at:

contact@digitaltracker.store

Depending on your jurisdiction, you may also have the right to submit a complaint to your local data protection authority.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

  • Changes to our Services

  • New technologies

  • Business changes

  • Legal requirements

  • Regulatory requirements

  • Updates to our privacy practices

When changes are made, we may update the “Last updated” date displayed at the top of this page.

17. Contact Us

For questions regarding this Privacy Policy, your personal information, your order, or your privacy rights, contact:

Digital Tracker

Email: contact@digitaltracker.store

For purposes of applicable data protection laws, Digital Tracker acts as the data controller of personal information where required by law.