Terms of service

Terms of Service

Last updated: August 22, 2026

Welcome to Digital Tracker.

These Terms of Service (“Terms”) govern your access to and use of the Digital Tracker website, online store, digital products, downloadable files, templates, spreadsheets, trackers, planners, content, features, and related services (collectively, the “Services”).

By accessing our website, purchasing a product, downloading digital content, or otherwise using our Services, you agree to be bound by these Terms.

If you do not agree with these Terms, you should not use our Services.

1. About Digital Tracker

Digital Tracker provides digital productivity products, including but not limited to:

Spreadsheets
Trackers
Planners
Templates
Digital dashboards
Downloadable resources
Other digital productivity tools

Our online store is powered by Shopify.

You can contact us at:

Email: contact@digitaltracker.store

Address:
1212 Isaacs Creek Rd
Lost Creek, West Virginia 26385
United States

2. Eligibility

By using our Services, you represent that:

You are legally able to enter into a binding agreement in your jurisdiction, or
You are using the Services with the permission and supervision of a parent or legal guardian where required by law.

You may not use our Services for unlawful, fraudulent, abusive, or unauthorized purposes.

3. Digital Products

All products sold by Digital Tracker are digital unless clearly stated otherwise.

Digital products may include files or access delivered through:

Email
Download links
Shopify
Third-party digital delivery applications
Customer account access

No physical product will be shipped unless specifically stated on the relevant product page.

You are responsible for ensuring that you have:

A compatible device
Compatible software
A working internet connection
Any required third-party application needed to use the product

4. Product Information

We make reasonable efforts to ensure that product descriptions, screenshots, features, pricing, and other information are accurate.

However, we do not guarantee that:

Every description is completely free from errors
Screenshots will appear exactly the same on every device
Every feature will work identically across all software versions
Product formatting will look identical across all platforms

We may correct errors, update product information, or modify product listings at any time.

5. Orders and Purchases

By placing an order, you agree to provide accurate and complete information.

We reserve the right to:

Accept or reject an order
Cancel an order where reasonably necessary
Limit purchases
Refuse suspicious or fraudulent transactions
Correct pricing or listing errors
Request additional information to verify a transaction

An order is not guaranteed until payment has been successfully processed and the order has been accepted.

6. Pricing and Payment

Prices are displayed on the website in the currency shown at checkout.

You agree to pay all charges associated with your purchase, including any applicable taxes where required.

Payments may be processed by Shopify or third-party payment providers.

Digital Tracker does not necessarily receive or store your complete payment card information.

We may change product prices at any time. Price changes do not affect previously completed purchases unless required by law.

7. Digital Delivery

Digital products are generally delivered shortly after successful payment.

Delivery may occur through:

A download page
Email
Customer account
Third-party delivery software
Another digital access method

You are responsible for entering a valid email address during checkout.

If you do not receive your product, contact:

contact@digitaltracker.store

We will make reasonable efforts to resolve legitimate delivery issues.

8. Refunds and Returns

Digital products are generally non-returnable once delivered, accessed, or downloaded.

Refund eligibility is governed by our Return & Refund Policy.

By purchasing from Digital Tracker, you acknowledge that digital products may be made available immediately after payment and that certain refund or withdrawal rights may be limited once digital delivery begins, where permitted by applicable law.

Nothing in these Terms limits consumer rights that cannot legally be excluded.

9. License to Use Digital Products

Unless explicitly stated otherwise, when you purchase a Digital Tracker product, you receive a limited, non-exclusive, non-transferable, revocable license for personal use.

Your purchase does not transfer ownership of the underlying intellectual property to you.

You may generally:

Download the purchased product
Use it for your personal purposes
Edit your personal copy where the product format allows it
Store reasonable backup copies for your own use

You may not use the product beyond the rights granted in these Terms.

10. Prohibited Uses of Our Digital Products

Unless we provide written permission, you may not:

Resell our digital products
Redistribute our files
Share purchased files publicly
Upload products to file-sharing websites
Give purchased files to other people for their independent use
Sell modified versions of our products
Claim our products as your own
Repackage our products for resale
Include our products in bundles you sell
Use our products as PLR, MRR, or resale-rights content
Copy substantial portions of our products for commercial distribution
Remove copyright, trademark, or ownership notices
Use our intellectual property to create directly competing copies

One purchase generally provides one personal-use license unless the relevant product page states otherwise.

11. Intellectual Property

All content made available through Digital Tracker may be protected by copyright, trademark, and other intellectual property laws.

This includes, where applicable:

Digital products
Spreadsheet structures
Templates
Dashboard designs
Graphics
Branding
Website content
Product descriptions
Images
Videos
Logos
Written materials

Except for the limited license granted to customers, Digital Tracker retains all applicable rights, title, and interest in its intellectual property.

12. Unauthorized Sharing and Distribution

Unauthorized sharing or distribution of Digital Tracker products may result in:

Termination of access
Revocation of product licenses
Refusal of future service
Legal action where appropriate

We reserve the right to take reasonable steps to protect our intellectual property.

13. Third-Party Platforms and Software

Some Digital Tracker products may be intended for use with third-party platforms or software, such as:

Google Sheets
Microsoft Excel
Shopify
Other productivity or spreadsheet applications

These companies are independent third parties.

Digital Tracker is not affiliated with, endorsed by, or responsible for third-party platforms unless explicitly stated.

Your use of third-party services is subject to their own terms, policies, technical limitations, and availability.

We are not responsible for changes made by third-party providers that affect compatibility or functionality.

14. No Guaranteed Results

Digital Tracker provides tools designed to help users organize, track, plan, and better understand information.

However, we do not guarantee any specific result.

Purchasing or using our products does not guarantee:

Increased productivity
Weight loss
Better sleep
Improved finances
Increased income
Habit formation
Goal achievement
Business success
Health improvements
Any specific personal outcome

Results depend on many factors, including how the customer uses the product.

Our products are tools, not guarantees.

15. Health, Financial, and Professional Information

Some products may allow users to track information related to areas such as:

Sleep
Weight
Exercise
Habits
Budgeting
Expenses
Savings
Personal goals

These products are provided for organizational and informational purposes only.

They are not intended to provide:

Medical advice
Diagnosis
Treatment
Financial advice
Investment advice
Legal advice
Professional counseling

You should consult an appropriately qualified professional when necessary.

16. Customer Responsibilities

You are responsible for:

Using products appropriately
Keeping downloaded files secure
Maintaining backup copies
Protecting account credentials
Using compatible software
Reviewing product requirements before purchasing
Providing accurate purchase information

We are not responsible for loss caused by failure to maintain your own files or account security.

17. Account Security

If customer accounts are available, you are responsible for maintaining the confidentiality of your login credentials.

You agree to notify us if you reasonably believe that:

Your account has been compromised
Your credentials have been stolen
Unauthorized access has occurred

We may suspend or restrict accounts where necessary to protect customers or our Services.

18. Acceptable Use of the Website

You may not use our website or Services to:

Violate applicable laws
Commit fraud
Interfere with website security
Introduce malware or malicious code
Attempt unauthorized access
Scrape or copy content in an abusive manner
Impersonate another person
Abuse payment systems
Interfere with other users
Circumvent access restrictions
Infringe intellectual property rights

We may restrict access when we reasonably believe these Terms have been violated.

19. Reviews and User Content

If we allow customers to submit reviews, comments, testimonials, or other content, you are responsible for the content you submit.

You may not submit content that is:

False or misleading
Illegal
Abusive
Defamatory
Infringing
Fraudulent
Malicious
Spam

Where permitted by law, you grant Digital Tracker permission to display and use content you voluntarily submit in connection with our Services.

This does not transfer ownership of your personal information to us.

20. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for:

Their content
Their privacy practices
Their security
Their availability
Products or services purchased from them

Your interaction with third parties is governed by their own terms and policies.

21. Service Availability

We try to keep our website and digital delivery systems available and functioning properly.

However, we do not guarantee uninterrupted or error-free availability.

Services may occasionally be affected by:

Maintenance
Software updates
Hosting issues
Technical failures
Internet outages
Third-party service disruptions
Events outside our reasonable control

We may modify, suspend, or discontinue parts of the Services where reasonably necessary.

22. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our Services and digital products are provided on an “as is” and “as available” basis.

We do not guarantee that:

Every product will meet every customer's personal expectations
The Services will always be uninterrupted
Digital files will work with every device or software version
All errors will be corrected immediately
Use of a product will produce a particular outcome

Nothing in this section excludes warranties or rights that cannot legally be excluded under applicable consumer law.

23. Limitation of Liability

To the fullest extent permitted by applicable law, Digital Tracker will not be liable for indirect, incidental, special, consequential, or similar losses arising from the use or inability to use our Services or digital products.

This may include losses relating to:

Lost data
Lost profits
Lost opportunities
Business interruption
Decisions made using tracked information
Third-party platform failures

Where liability cannot legally be excluded, our liability will be limited only to the extent permitted by applicable law.

Nothing in these Terms excludes liability where exclusion would be unlawful.

24. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, or costs arising from your unlawful use of the Services, violation of these Terms, or infringement of another person's rights.

This provision does not apply where prohibited by applicable consumer law.

25. Privacy

Your use of our Services is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, disclose, and protect personal information.

26. Changes to Products and Services

We may:

Update digital products
Improve features
Correct errors
Change product designs
Add or remove functionality
Modify our website

A purchase generally provides access to the version or content included with that purchase unless we expressly promise future updates.

We are not required to provide lifetime updates unless specifically stated on the product page.

27. Changes to These Terms

We may update these Terms from time to time to reflect:

Changes to our Services
Business changes
Legal requirements
Regulatory requirements
Security needs
Updates to our policies

The latest version will be published on our website with an updated “Last updated” date.

Your continued use of the Services after updated Terms become effective constitutes acceptance where permitted by law.

28. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

29. No Waiver

If Digital Tracker does not immediately enforce a provision of these Terms, that does not mean we waive our right to enforce it later.

30. Entire Agreement

These Terms, together with our:

Privacy Policy
Return & Refund Policy
Any additional policies displayed on our website

form the agreement governing your use of Digital Tracker's Services, subject to rights provided by applicable law.

31. Governing Law

These Terms are governed by applicable laws, subject to any mandatory consumer protection rights that may apply based on your place of residence.

Nothing in these Terms is intended to deprive consumers of protections they are entitled to under mandatory local law.

32. Contact Information

If you have questions regarding these Terms of Service, your order, or your digital product access, contact:

Digital Tracker